We strive to provide the best experience for our users. However, if you are not satisfied with our services, you may request a refund under the following terms:
1. Eligibility for Refund
- Refund requests must be submitted within 7 days of purchase.
- Refunds are only applicable for premium subscription plans and mock tests.
- No refund will be provided for partial use or after completing a mock test.
2. Refund Process
- To request a refund, contact us at [Email ID] with proof of payment and a reason for the request.
- Approved refunds will be processed within 7–10 business days to the original payment method.
3. Non-Refundable Items
- Free trials or promotional offers.
- Failure to attend or complete a test.
- Internet or technical issues on the user’s end.
4. Changes to Refund Policy
We may update this policy from time to time. Any changes will be communicated to you via email or through our platform.